About this role
Team Manager at ibex. Location: Paranaque, National Capital Region (Manila), Philippines. Role: managing team, coaching agents, resolving issues Requirements: Minimum 1 year related experience and 1 year supervisory experience; management and KPI knowledge; strong communication, coaching, analytical and problem-solving skills; ability to motivate agents and handle escalations. Category: Business Operations Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English