About this role
Agent Lead at Acumen LLC. Location: Boston, Massachusetts, United States. Role: processing enrollment, monitoring compliance, coaching agents Requirements: 2+ years customer service experience, 1+ year as an Acumen Agent preferred; strong oral/written communication, accuracy, 10-key by touch, Microsoft Word and Excel proficiency, organizational and problem-solving skills. Category: Social Services Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English