About this role
CSD Helpdesk Lead at Deltasands. Location: Colorado Springs, Colorado, United States. Role: leading team, troubleshooting systems, coordinating tickets Requirements: BS degree in IT-related field, CompTIA Security+ and TS/SCI+SAP clearance required; experience leading small technical teams, Tier 3/4 support on SIPR/NIPR/JWICS, DoD Cyber Workforce Framework Work Role 451 Intermediate, strong customer service and helpdesk metrics experience. Category: Information Technology Seniority: Senior Level Tools: SIPR, NIPR, JWICS, LAN, DoD Cyber Workforce Framework Certifications: comptia security+, cloud+, gicsp, gsec, sscp Commitment: Full Time Workplace: Onsite Languages: English