About this role
Manager, Customer Support - LATAM at Cloudbeds. Location: South America. Role: leading team, coaching leads, resolving escalations Requirements: Hotel operations background required,2+ years leading customer-facing teams,fluent Spanish and English,strong communication,technical aptitude,experience driving CSAT/NPS/SLA metrics. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English, Spanish