About this role
Manager, Customer Support - LATAM at Cloudbeds. Location: Argentina or Chile or Colombia or Mexico or Peru or South America. Role: leading team, driving metrics, coaching staff Requirements: Hotel operations experience required, 2+ years leading customer-facing teams, fluent English and Spanish, strong communication, coaching, technical aptitude, and metrics ownership (CSAT,NPS,SLA,FCR). Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English, Spanish