About this role
Incident Management Analyst at Milestone Technologies. Location: India. Role: managing incidents, coordinating resources, preparing postmortems Requirements: 1+ year IT support experience, working knowledge of ITIL, experience with incident/alerting tools, strong written/verbal communication, ability to follow procedures and work 24x7x365 shifts. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Jira Commitment: Full Time Workplace: Remote Languages: English