About this role
Account Representative, Bot Support at TJM Labs. Location: Egypt or Africa. Role: supporting clients, deploying automation, troubleshooting issues Requirements: 2+ years technical account management/IT support experience, strong troubleshooting, Windows desktop/server experience, excellent written/verbal English, screen-share/client-facing comfort, reliable home office, willing to join on-call rotation. Category: Information Technology Seniority: Entry Level Tools: UiPath, Automation Anywhere, Blue Prism, Power Automate, TeamViewer, AnyDesk, ScreenConnect, RDP, PowerShell, Python, Jira Service Management, ServiceNow, Zendesk, SQL, Windows Commitment: Contract Workplace: Remote Languages: English