About this role
IT Lead Help Desk Technician at Ollie's. Location: Harrisburg, Pennsylvania, United States. Role: providing support, coaching team, resolving incidents Requirements: Certification or degree in related field required; high school diploma required; 5 years supervisory help desk experience; experience with contact center solutions; flexible schedule with occasional travel; strong communication and analytical skills. Category: Information Technology Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English