About this role
Program Lead, Workforce Management at Oscar Health. Location: Tempe or New York City. Role: identifying risks, coordinating projects, analyzing data Requirements: 1+ years workforce management experience, experience with NICE IEX or InContact, data-driven/metrics experience, process improvement and workflow design, presentation to senior leadership; proficiency with Excel or Sheets. Category: Business Operations Seniority: Entry Level Tools: NICE IEX, InContact, Microsoft Excel, Sheets, SQL Commitment: Full Time Workplace: Hybrid Languages: English