About this role
Director Customer Experience & Strategy at Diesel Direct. Location: Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond. Role: leading strategy, overseeing operations, resolving escalations Requirements: Bachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English