About this role
Helpdesk Manager at Eastern Shawnee Companies LLC. Location: Fort Leonard Wood, Missouri, United States. Role: Manage tickets, Monitor priorities, Oversee escalations Requirements: Oversees all AV/IT help desk operations; manages Tier 1-2 support; requires 3+ years leadership and an Associate degree; Secret clearance. Category: Information Technology Seniority: Mid Level Tools: Ticketing system, AV equipment, IT service desks, Collaboration tools Certifications: comptia a+, network+, security+ Commitment: Full Time Workplace: Onsite Languages: English