About this role
Call Center Manager at Grand Sierra Resort and Casino. Location: Reno, Nevada, United States. Role: supervising staff, managing operations, training team Requirements: 4+ years call center or reservations management experience, strong communication, Microsoft Office proficiency, hiring/training/scheduling experience, ability to work all shifts, and Alcohol Awareness card. Category: Customer Service Seniority: Mid Level Tools: Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel, LMS Commitment: Full Time Workplace: Onsite Languages: English