About this role
Retention Specialist -Hybrid at Quenchwater. Location: Grapevine or King of Prussia. Role: handling cancellations, preventing churn, documenting interactions Requirements: 2+ years in sales/account management/customer retention, strong objection-handling and de-escalation, CRM proficiency (Salesforce preferred), Microsoft Office skills, excellent verbal/written communication. Category: Sales Seniority: Entry Level Tools: Salesforce, Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English