About this role
Senior Technical Support Engineer at NICE. Location: Pune, Maharashtra, India. Role: building tools, managing infrastructure, automating workflows Requirements: Hands-on platform engineering with Python/Java, Kubernetes (EKS/AKS), Terraform, CI/CD, cloud services (AWS/Azure), observability tooling, LLM API integration, and experience in banking/financial domain preferred. Category: Engineering Seniority: Senior Level Tools: Python, JAVA, LLM APIs, Claude, GitHub Copilot, LangChain, Azure OpenAI, AWS Bedrock, Kubernetes, EKS, AKS, Helm, GitHub Actions, Jenkins, ArgoCD, Terraform, CloudFormation, Bicep, AWS, Azure, EC2, Lambda, S3, RDS, IAM, CloudWatch, Secrets Manager, Prometheus, Grafana, Datadog, ELK, OpenSearch, Azure Monitor, Docker, Bash, YAML, Linux, Ansible, Perl, Ruby, Shell script, Powershell, OpsGenie, Nagios, Rundeck Commitment: Full Time Workplace: Hybrid Languages: English