About this role
Desktop Support Engineer II at Open Dealer Exchange. Location: Southfield, Michigan, United States. Role: providing support, troubleshooting issues, managing assets Requirements: Associate degree or equivalent, 4+ years IT experience with 2+ years desktop/end-user support; experience with Active Directory, Entra ID, Intune, Group Policy, DNS/DHCP, ServiceNow, Cisco Meraki, VoIP; strong troubleshooting and communication skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Active Directory, Entra ID, Intune, Group Policy, DNS, DHCP, ServiceNow, Cisco Meraki, VoIP Commitment: Full Time Workplace: Hybrid Languages: English