About this role
Ingeniero Soporte Cliente N1 at Ikusi. Location: Querétaro, Querétaro, Mexico. Role: handling tickets, providing support, meeting sla Requirements: Provide technical support to clients via multiple channels, create and manage incident/service tickets, and meet contracted service levels; university degree in telecommunications required. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: Spanish