About this role
IT 2nd Line Service & Support Engineer at LSEC. Location: Bexley or Bromley or Greenwich or Lambeth. Role: providing support, diagnosing issues, creating documentation Requirements: Provide 1st/2nd line IT support across multi-site college environments; Windows 11, Microsoft 365, SCCM/Endpoint Configuration Manager, TOPdesk, Copilot/AI tools; customer-focused with problem-solving and mentoring skills. Category: Information Technology Seniority: Mid Level Tools: Windows 11, Microsoft 365 (O365), Microsoft SCCM, Endpoint Configuration Manager, TOPdesk, Copilot, Cisco, HP Certifications: itil foundation Commitment: Contract Workplace: Onsite Languages: English