About this role
Web3 Technical Support Engineer (LATAM) at Chainstack. Location: South America. Role: owning cases, troubleshooting nodes, documenting cases Requirements: 3+ years in technical/customer support or DevOps support, strong Web3 infrastructure and RPC/API troubleshooting skills, excellent written English and customer communication, ability to use AI-assisted support workflows. Category: Information Technology Seniority: Mid Level Tools: JSON-RPC, REST, WebSocket, HTTP, JSON-RPC requests, API, cURL, Postman, web3.py, ethers.js, Python, JavaScript, Bash, Kubernetes Commitment: Full Time Workplace: Remote Languages: English