About this role
IT Support Engineer (Remote - Boston) at Xantrion. Location: Boston, Massachusetts, United States. Role: providing support, logging tickets, escalating issues Requirements: 3+ years technical support experience, strong customer service, troubleshooting Windows/Mac and MS Office, ConnectWise ticketing, ability to travel periodically and work 9am-6pm PT, strong communication skills. Category: Information Technology Seniority: Mid Level Tools: ConnectWise, Microsoft Office, Microsoft Excel, Windows 7, Windows 10, Mac OS, Android, iOS Commitment: Full Time Workplace: Remote Languages: English