About this role
AWS Contact Centre Engineer at Anglefinance. Location: Melbourne, Victoria, Australia. Role: administering Connect, designing integrations, monitoring performance Requirements: Proven experience administering Amazon Connect, designing integrations with Dynamics 365, strong AWS skills (Lambda, API Gateway, S3, CloudWatch, EventBridge, DynamoDB, IAM, Secrets Manager, Kinesis), and contact centre/telephony expertise. Category: Information Technology Seniority: Mid Level Tools: Amazon Connect, Dynamics 365 Customer Service, Omnichannel, Customer Insights, Lambda, API Gateway, S3, CloudWatch, EventBridge, DynamoDB, Secrets Manager, IAM, Kinesis, AWS Contact Lens, REST APIs Certifications: aws solutions architect, aws developer, aws sysops administrator, amazon connect specialty, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English