About this role
Cisco Telephony Engineer - Onsite at Thedacare. Location: Appleton, Wisconsin, United States. Role: managing telephony, monitoring quality, troubleshooting incidents Requirements: Bachelor's degree in computer science,5+ years IT experience,3+ years infrastructure experience,advanced knowledge of desktop/server/communications systems,telephony platform expertise,call quality and troubleshooting skills. Category: Information Technology Seniority: Senior Level Tools: Cisco Call Manager, Unity Connection, UCCX, CUBE, Genesys Cloud, Wireshark, RTMT, SIP, QoS Commitment: Full Time Workplace: Onsite Languages: English