About this role
AI Forward Deployment Engineer (Professional Services) at Zoom. Location: Sydney or Singapore or Tokyo. Role: conducting discovery, designing conversations, implementing solutions Requirements: 5+ years in customer experience, contact center, conversational AI, or consulting; ability to translate business needs into AI use cases; experience guiding customer delivery; professional proficiency in Japanese strongly preferred. Category: Project and Program Management Seniority: Senior Level Tools: BrightHire, Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, Zoom Webinars Commitment: Full Time Workplace: Hybrid Languages: Japanese, English