About this role
IT Engineer at Opencast. Location: Newcastle upon Tyne, England, United Kingdom. Role: providing support, troubleshooting issues, administering accounts Requirements: Experience delivering IT support, troubleshooting hardware/software, Microsoft 365 and macOS support, ITSM ticketing, user account administration, and strong customer-service skills. Category: Information Technology Seniority: Mid Level Tools: macOS, Microsoft 365, Intune, ITSM, Salesforce, Workday Commitment: Full Time Workplace: Onsite Languages: English