About this role
Elevated Services Engineer at Intercontinental Exchange Holdings, Inc.. Location: Jacksonville or Provo. Role: resolving issues, advising clients, mentoring team Requirements: 7+ years supporting enterprise SaaS or mortgage technology clients, 5+ years Encompass experience, correspondent lending knowledge, strong troubleshooting, communication, and project skills; ability to travel up to 10%. Category: Information Technology Seniority: Senior Level Tools: Encompass, eFolder, MISMO/XML, ULI, APIs, REST, AWS, Azure, SQL, NoSQL, JavaScript, Microsoft .NET, AppDynamics Commitment: Full Time Workplace: Onsite Languages: English