About this role
IT - Helpdesk Engineer at Kaseya Careers. Location: Medellin, Antioquia, Colombia. Role: troubleshooting hardware, installing software, resolving issues Requirements: Support Microsoft 365 and Intune, troubleshoot hardware and OS issues, perform account operations, 2+ years IT experience or Associate's degree, strong communication and critical thinking. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Microsoft Intune, Windows, macOS, Active Directory, Microsoft 365 admin center, Claude, ChatGPT Certifications: itil, comptia, microsoft, aws Commitment: Full Time Workplace: Onsite Languages: English