About this role
Network Support Specialist, Tier 2 at New Era Technology. Location: North America. Role: troubleshooting network, configuring networks, documenting environments Requirements: 5+ years network engineering experience troubleshooting and configuring LAN/WAN/wireless, routers, switches, firewalls, VPNs; knowledge of BGP/OSPF/EIGRP/VLAN/QoS; Cisco CCNA required; strong customer communication and documentation skills. Category: Information Technology Seniority: Senior Level Tools: Cisco, Fortinet, Sonic Wall, SolarWinds, Auvik, Azure, AWS, ConnectWise, ITGlue, BGP, OSPF, EIGRP, VLAN, QoS Certifications: ccna, ccnp Commitment: Full Time Workplace: Remote Languages: English