About this role
Application Support Engineer at Cresta. Location: United States. Role: resolving issues, supporting customers, documenting knowledge Requirements: 4+ years technical support experience, strong problem solving, excellent communication, experience with APIs, telephony protocols, servers, and log analysis; ability to reproduce issues and participate in on-call rotation. Category: Customer Service Seniority: Mid Level Tools: APIs, HTTP, Zendesk, Linear, JIRA, AWS S3, AWS RDS, AWS EKS, Kubernetes, Python, PowerShell, Bash, Datadog, Grafana, Groundcover, SIP, SIPrec, H.323, RTP Commitment: Full Time Workplace: Remote Languages: English