About this role
Specialist - Global Technical Support Operations at Scicom MSC Berhad. Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Role: providing support, managing cases, coordinating operations Requirements: Diploma or bachelor's in IT/CS/Engineering, basic enterprise data center knowledge, case/ticketing experience, SLA and incident management understanding, strong English communication, analytical skills, willingness to work rotating 24x7 shifts. Category: Customer Service Seniority: Entry Level Tools: Microsoft Power BI, Power Automate Commitment: Full Time Workplace: Onsite Languages: English