About this role
ANALISTA DE INCIDENTES-BAC Shared Services at BAC Credomatic. Location: Escazú, San José, Costa Rica. Role: monitoring systems, managing incidents, executing procedures Requirements: 3+ years monitoring/operations experience in a monitoring center or production support; university bachelor's in systems engineering; knowledge of IBM i/AS400, batch monitoring, jobs, backups, SQL/DB2; use of ServiceNow. Category: Information Technology Seniority: Mid Level Tools: IBM i (AS400), iSeries, OS/400, ServiceNow, SQL, DB2 Commitment: Full Time Workplace: Hybrid Languages: Spanish