About this role
MSP Service Desk Engineer-PH at Pandoblox. Location: Manila or Philippines. Role: resolving incidents, managing tickets, monitoring environments Requirements: 1–3 years customer-facing IT support with 1+ year MSP experience, PSA/RMM experience, Microsoft 365 and Google Workspace administration, Windows/macOS support, ITIL Foundation familiarity, strong English and customer-service skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Google Workspace, NinjaRMM, Intune, Mosyle, JumpCloud, Microsoft Entra ID (Azure AD), PSA, RMM, MDM, EDR, VPN, DNS Commitment: Full Time Workplace: Remote Languages: English