About this role
Technical Support Engineer at Taskus. Location: Las Piñas, National Capital Region, Philippines. Role: troubleshooting networks, analyzing logs, supporting customers Requirements: Troubleshooting major OS and network stacks, analyzing system logs, writing basic SQL, supporting security tools and endpoint protection, and providing customer-facing technical support. Category: Information Technology Seniority: Mid Level Tools: Windows, macOS, Linux, OSI model, VLAN, NAT, TCP/IP, DNS, DHCP, HTTP/HTTPS, CLI, ping, ipconfig, Nmap, traceroute, SSL/TLS, Active Directory, Group Policy, Patch Management, /var/log, Event Viewer, SQL, Antivirus, Antimalware, Defender, EDR, MDR Certifications: comptia a+, comptia network+, comptia server+, comptia security+, mcp, mcts, mcit, ccna Commitment: Full Time Workplace: Onsite Languages: English