About this role
macOS Customer Support Engineer - SBG at SBG TECHNOLOGY SOLUTIONS INC. Location: Arlington, Virginia, United States. Role: triaging tickets, resolving issues, writing scripts Requirements: 3+ years supporting macOS in enterprise environments, strong troubleshooting, customer service, JAMF/MDM familiarity, Shell/Bash/Python scripting, eligibility for DHS clearance, BS in related field required. Category: Information Technology Seniority: Mid Level Tools: JAMF, AirWatch, Microsoft Intune, Shell, Bash, Python Certifications: acsp, acitp, apple device support, comp tia security+, jamf associate or administrator Commitment: Full Time Workplace: Onsite Languages: English