About this role
Contact Center Technology Engineer at Priceline. Location: Mumbai, Maharashtra, India. Role: monitoring uptime, troubleshooting incidents, managing integrations Requirements: 5+ years in contact center technology; hands-on Amazon Connect/AWS (DynamoDb, Lambda, S3, CloudWatch), SQL and NodeJs/Python; voice/data networking, vendor integration, monitoring, incident management, and on-call rotation. Category: Information Technology Seniority: Senior Level Tools: Amazon Connect, AWS DynamoDb, Lambda, S3, Cloudwatch, Verint, Salesforce, Zendesk, SQL, NodeJs, Python, Bedrock, Comprehend, Transcribe, Pinpoint, Kinesis, Amazon Connect Contact Lens Commitment: Full Time Workplace: Hybrid Languages: English