About this role
Developer Analyst III at RealPage, Inc.. Location: Hitech City, Telangana, India. Role: troubleshooting issues, executing queries, documenting interactions Requirements: Provide technical product support via chat/phone/email, perform root cause analysis using SQL and API calls, document interactions, and guide customers; strong communication, MS Office, CRM/VoIP familiarity; able to work US hours/graveyard shifts. Category: Customer Service Seniority: Mid Level Tools: SQL, API, CRM, VoIP, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, desktop sharing, cloud services Commitment: Full Time Workplace: Onsite Languages: English