About this role
Technical Support Engineer at Alvaria. Location: United States. Role: troubleshooting issues, documenting problems, communicating updates Requirements: 2+ years supporting customers in technical environments or equivalent coursework; knowledge of PCs, networks, OS, databases, telephony and ACDs; strong customer service and communication; flexibility for early/late US hours and weekends. Category: Customer Service Seniority: Entry Level Tools: Aspect, ACD Commitment: Full Time Workplace: Remote Languages: English