About this role
Service Desk Engineer at Causeway Technologies. Location: Birkenhead, England, United Kingdom. Role: responding inquiries, troubleshooting issues, escalating incidents Requirements: Provide first-line technical support, log and resolve tickets, troubleshoot hardware/software, manage accounts, and escalate complex issues. Familiarity with Windows, Office, SCCM, Intune, Group Policy, mobile devices, and networking. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Windows, SCCM, Intune, Group Policy, Android, Apple, VMware, RedHat Commitment: Full Time Workplace: Hybrid Languages: English