About this role
Senior Consultant CCaaS - Contact Center as a Service (m/w/d) at Deloitte GmbH Wirtschaftsprüfungsgesellschaft. Location: Berlin or Düsseldorf or Frankfurt am Main or Hamburg or Hanover or Cologne or Munich or Stuttgart. Role: developing strategy, leading evaluations, designing migrations Requirements: Bachelor's degree in IT/engineering/business, 2+ years experience in CCaaS/Contact Center technology, Genesys experience, cloud-native architecture and API integration knowledge, willingness to travel. Category: Business Development Seniority: Entry Level Tools: Genesys Cloud, Genesys Engage, PureConnect, Amazon Connect, NICE CXone, Five9, Avaya, Cisco Commitment: Full Time Workplace: Hybrid Languages: German, English