About this role
Technical Support Engineer Tier I at Action1. Location: North Carolina or United States. Role: providing support, troubleshooting issues, building knowledgebase Requirements: Provide technical support for endpoint management software; troubleshoot Windows/macOS/Linux issues, use basic PowerShell, understand Active Directory/Group Policy, and have prior helpdesk or customer-service experience. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, PowerShell, macOS, Linux, Active Directory, Group Policy, Windows Event Viewer, Windows Server Commitment: Full Time Workplace: Remote Languages: English