About this role
Escalation Engineer at Illumio. Location: Montreal or Vancouver. Role: maintaining deployments, logging cases, analyzing problems Requirements: Experience as a technical support engineer, expertise with Windows and Linux, public cloud experience, strong communication and problem-solving, ability to mentor and manage escalations; fluency in English, Spanish and/or Portuguese. Category: Information Technology Seniority: Mid Level Tools: Windows, Linux, AIX, Solaris, Microsoft Excel Commitment: Full Time Workplace: Remote Languages: English, Spanish, Portuguese