About this role
L2 Desktop Support Engineer - EG at Excis. Location: Cairo, AI Qahirah, Egypt. Role: installing hardware, troubleshooting issues, managing accounts Requirements: Bachelor's in computer science or related, 1+ years IT support experience, CompTIA A+ or MCP preferred, experience with Windows, Active Directory, hardware troubleshooting, strong customer service and problem-solving skills. Category: Information Technology Seniority: Entry Level Tools: Windows, Office 365, Active Directory, iOS, Android, helpdesk ticketing systems, anti-virus, encryption tools Certifications: comptia a+, mcp Commitme