About this role
NOC Engineer I at UDT. Location: Tampa or Miramar or Florida or Tennessee or Texas or South Carolina. Role: monitoring networks, resolving incidents, documenting tickets Requirements: 2+ years networking and 4+ years NOC/technical support experience preferred; experience with routers, switches, DNS, SMTP, SNMP, VPN, Citrix; ConnectWise/PSA ticketing experience; customer-focused; Microsoft Office proficiency; ability to travel to Miramar, FL; lifting up to 25 lb. Category: Information Technology Seniority: Mid Level Tools: ConnectWise, Microsoft Office, VPN, Terminal Services, Citrix, Professional Service Automation (PSA), PBX, VoIP, POTS, PSTN, Windows Server Certifications: ccent, ccna, fortinet fce, fortinet fca, nse 3, nse 4, itil foundations Commitment: Full Time Workplace: Hybrid Languages: English