About this role
Technology Support I at JPMC Candidate Experience page. Location: Houston, Texas, United States. Role: troubleshooting production, monitoring applications, resolving incidents Requirements: Formal software engineering training or certification and 1+ years troubleshooting IT services; experience using enterprise AI for incident triage, validating outputs, and familiarity with large-scale apps or cloud. Category: Information Technology Seniority: Entry Level Tools: KDB, Grafana, Splunk, Control-M, Autosys, AWS Commitment: Full Time Workplace: Onsite Languages: English