About this role
Help Desk Manager at Harmonyseniorservices. Location: Roanoke or Charleston. Role: leading support, managing vendors, provisioning users Requirements: Lead and develop a distributed helpdesk team; manage user provisioning, identity and access across Microsoft 365 and SaaS; oversee enterprise telephony, internet/carrier services, mobile device lifecycle, vendors, and ticketing; ensure documentation and audits. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, RingCentral, Verizon Commitment: Full Time Workplace: Hybrid Languages: English