About this role
Customer Support Center Agent I at First Mid. Location: Burlington, Iowa, United States. Role: assisting callers, resolving inquiries, documenting interactions Requirements: High school diploma/GED required; 1+ year customer service experience preferred; contact center or financial institution experience preferred; Microsoft Office proficiency; bilingual Spanish preferred; strong communication and organizational skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English