About this role
Technical Support Analyst at CloudShare. Location: Denver, Colorado, United States. Role: providing support, troubleshooting issues, documenting interactions Requirements: 2+ years technical support experience; strong troubleshooting, communication, and customer-facing skills; familiarity with Windows/Linux, networking, cloud environments; experience with Zendesk/Jira/Salesforce advantageous. Category: Information Technology Seniority: Entry Level Tools: Zendesk, Jira, Salesforce, Zoom, Windows, Linux Commitment: Full Time Workplace: Hybrid Languages: English