About this role
Director of Enterprise Communications & Call Center Operations at Binson's. Location: Center Line, Michigan, United States. Role: leading operations, managing teams, optimizing communications Requirements: Bachelor's degree or equivalent,7+ years managing high-volume contact centers in medical/DME/healthcare,experience with cloud telephony (Zoom),EMR integration,strong communication and analytics skills. Category: Customer Service Seniority: Senior Level Tools: Zoom, Electronic Medical Record (EMR) Commitment: Full Time Workplace: Onsite Languages: English