About this role
IT Help Desk Technician at Cranial Technologies. Location: Tempe, Arizona, United States. Role: assisting users, imaging devices, documenting tickets Requirements: 1-3 years IT helpdesk experience; supporting Windows 10/11, imaging, Active Directory/Entra ID, network troubleshooting, ticket documentation, strong communication and customer service, ability to lift 50 lbs. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, Active Directory, Entra ID, Microsoft Office 365, Microsoft Teams, Remote Desktop Certifications: a+ Commitment: Full Time Workplace: Onsite Languages: English