About this role
Director of Customer Success at Evismart. Location: Vancouver, British Columbia, Canada. Role: building function, owning nrr, designing playbooks Requirements: 8+ years managing B2B SaaS CS teams, proven NRR/GRR impact, built health scoring and expansion programs, quota experience, HubSpot CRM proficiency, playbook development, strong cross-functional leadership. Category: Sales Seniority: Senior Level Tools: Claude, Cursor, HubSpot CRM Commitment: Full Time Workplace: Onsite Languages: English