About this role
Agent.e principal.e (temporaire 4 mois) at Transat AT. Location: Montreal, Quebec, Canada. Role: coordinating operations, supporting agents, resolving escalations Requirements: Minimum 1 year contact center experience; bilingual French and English; strong analytical, prioritization, and collaboration skills; Microsoft Excel proficiency; able to work variable schedule including evenings and weekends. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, GDS Commitment: Temporary, Full Time Workplace: Hybrid Languages: French, English