About this role
Customer Success Programs Lead (Scale) at Juicebox. Location: San Francisco, California, United States. Role: owning health, scaling engagement, building automation Requirements: 4+ years in scaled Customer Success, lifecycle or growth; experience building scaled programs and automation; hands-on with Claude, HubSpot, Pylon, Gainsight; analytical and data-driven; strong cross-functional collaboration. Category: Customer Service Seniority: Mid Level Tools: Claude, HubSpot, Pylon, Gainsight, Slack, Gong Commitment: Full Time Workplace: Onsite Languages: English